What is a business without any customers, potential customers and suppliers? Nothing! Contacts are crucial to the continuity of your organisation.
It is therefore essential that you know and record as much as possible about these contacts. Only then, you will be able to optimally anticipate all their desires, questions, preferences, as well as complaints. Great service will in the end be beneficial for you, but you can only provide it if you have current and complete data on what is important to your contacts.
- Sales analysis at different levels known and accessible for the entire organisation
- Simple tracking of (marketing) campaigns
- Direct insight into opportunities
- Sales analysis at different levels
With CRM, all contact information is found in one integrated system. Consider (potential) customer data, supplier data, correspondence, campaigns, quotations and sales. Via internet (with AFAS InSite and OutSite), your employees and customers everywhere have access to the latest contact information wherever they are.