Serial number in a sales order

You can use serial numbers in both the purchase and sales processes. You are not obliged to specify the serial numbers in a sales order.

To add a sales order with a serial number:

  1. Go to: Order Management / Sales process / Sales order.
  2. Click on: New. 
  3. If multiple entry layouts are available then select an entry layout.

    You now see the entry layout.

  4. Complete the fields in the entry layout header.
  5. Add the line with the serial article.
  6. Complete the line. The sub-entry window for the serial numbers is not opened automatically.
  7. If applicable, click the Serial numbers action to select or add the serial numbers in the sub-entry window. This is not mandatory.
  8. If you want to view more information about a serial number, select a line and click on the Serial number properties action.
  9. Complete the order. 

Directly to

  1. Serial article
  2. Configure
  3. Add a serial article
  4. View a serial article
  5. Add serial numbers to a serial article
  6. Change a serial number
  7. Serial number in a purchase order
  8. Serial number in a goods receipt
  9. Serial number in a sales order
  10. Serial number in a packing slip
  11. Add a dossier item to a serial number
  12. Return a serial article