SEPA debit mandates scenarios

It contains several examples of the most commonly occurring situations regarding debit mandates.

Scenario 1:

Create new debtor; use the ‘new organisation/person’ wizard to create a new organisation that is also a debtor. If this is given the property Automatically collect = Y then a Te tekenen mandate is produced automatically.

Scenario 2:

Journalise from order management or subscriptions; if invoices are journalised so that financial invoices are created and the preferred setting for (some) debtors is 'Debit mandate required per invoice' then, for the financial invoices for these debtors, a Te tekenen one-off debit mandate is created.

Scenario 3:

Change the preferred setting for the debtor to 'debit mandate required per invoice'; the continuous mandate (as Te tekenen) is deleted and (if you choose to use the setting for all outstanding items) a one-off 'To sign' mandate is created for all outstanding items.

Scenario 4:

Debtor abc sends a ‘traffic light card’ to withdraw his mandate; you have to process this manually in Profit; change the status to Withdrawn and deselect the Automatically collect check box. If the debtor remains on ‘collection = ‘Y’’ then a ‘no mandate for debtor abc’ alert is produced. (The debtor must not appear in the Debtor debit mandates view because the renewed provision of a mandate form is undesirable. In other words, only Te tekenen mandates are displayed in the Debtor debit mandates view. Withdrawn or Expired mandates are not shown.)

Scenario 5:

Debtor abc from scenario 4 signs a new mandate; you have to process this manually in Profit; select the ‘Automatically collect’ check box, change the status of the existing mandate to ‘Active’ and change the ‘date signed’ to the new date.

Scenario 6:

Conversion; for the first time you set an administration bank account number to collection format = SEPA Direct Debits (PAIN format). Debtors with a Dutch IBAN, Automatically collect = ‘Y’ and ‘debit mandate required per invoice = ‘N’ and who have previously been collected from receive a converted mandate. Debtors and invoices where Automatically collect = ‘Y’ and that have not yet be collected from receive a Te tekenen mandate.

Scenario 7:

Collection with one-off mandate; here, the mandate should not retain the status ‘Active’ after the collection. Once the invoice to be collected is included in the collection order, the mandate receives the status ‘Completed (one-off mandate)’. If the collection is refused or reversed then the status is reset to ‘Active’.

Scenario 8:

Change the bank account number of the debtor with an existing continuous mandate; you must add a new bank account number to the debtor (instead of changing the current bank account number of the debtor). This is the only way to ensure that the collection order is delivered to the bank correctly. Once the invoice to be collected is included in the collection order, this transaction gets the delivery code FRST and the data of the old and new bank account numbers are included in the SEPA file (XML file).