Returnable packaging administration

A returnable packaging administration tracks the returnable packaging that, in theory, should be found at a sales contact. In practice, this may not be so because the supplier cannot influence what the sales contact does with the returnable packaging. You can therefore use the returnable packaging administration as an indication, but it will never describe the actual situation.

When a packing slip is completed, Profit updates the returnable packaging administration with the packing slip lines that have been reported ready.

Because the returnable packaging administration can deviate from the actual situation, you are able to make manual adjustments. This would be necessary, fir example, if a sales contact indicates that he does not have the returnable packaging or if duplicate serial numbers have been registered because of incorrect entry.

To change the returnable packaging administration:

1. Go to: Order Management / Stock / Packaging administration.
2. Select the sales contact.
3. Click on the action: F5. Select.

   

   You now see an overview of the returnable packaging articles that the selected sales contact should have, in theory. When the packing slip is reported ready, the delivery date on the packing slip is copied to the Last delivery date column. If the article Return has been delivered, the Date of last return field is updated.

4. Select the line.
5. If necessary, change the quantity and the serial number.

   You can also use the actions at the bottom of the screen to add new lines or to delete any lines that have been generated.

6. Click on: Finish.