Change the customer portal password

You can change your own password in the AFAS Customer Portal:.

Note:

Also use this procedure if you have forgotten your password.

To change your password:

  1. Click on: My personal data.

    Str_Klantportal menu

    Your personal details are displayed.

  2. Click on: ‘Change password’ (under ‘Actions’).
  3. Enter your new password and confirm it.

    Str_Wachtwoord klantportal wijzigen

    You can see immediately whether you have entered a strong password (one that is difficult for others to figure out). A strong password has a minimum length of eight characters, and does not contain any (part of) the user name or e-mail address of the user. For example: a user called Martin Sommer cannot use $omm1234Q as a password. A strong password contains at least one character from three of the four groups: Upper-case letters (A-Z), lower-case letters (a-z), numbers (0-9) and special characters (such as ! @ # $ %).

  4. Click on: Modify.
  5. Your new password will be valid starting from your next login on the customer portal.

Directly to

  1. Your personal details
  2. Request a Customer portal password
  3. Change a Customer portal password
  4. Request a Customer portal password by e-mail