Still deliver a sales order even without an advance payment
A sales order with advanced payment must be paid for in full before it can be delivered. You can, however, still deliver the sales order. A condition for this is that the invoice has already been generated.
To deliver a sales order even without advance payment:
- Go to: Order Management / Sales process / Sales order.
- Select the sales order with advance payment.
- Click on the action: Create packing slip.
You are now asked if you want to convert the order to a packing slip anyway.
- Click on: Yes.
- Complete the packing slip.
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