I am already logging in using two-factor authentication. Why do I receive an email that this will become mandatory for the AFAS Customer Portal from 28 July?

In order to log into AFAS Online, you already log in with two-factor authentication. You log into your own environment/administration. The AFAS Customer Portal is an AFAS OutSite. For example, you use the Customer Portal to send an incident, plan a course or book a consultant. To log into the AFAS Customer Portal, you are required to also log in with two-factor authentication from 28 July. This applies only to persons registered as a contact with AFAS.

The use of two-factor authentication via AFAS Pocket onto AFAS Online and the AFAS Customer Portal coexist.