Link/check account statement report in sales contact profile

A sales contact profile is linked to every debtor. Link the reports you send to your contact, including the account statement report, in the (default) sales contact profile. If you e-mail the account statement then you also link the message template for the account statement.

Link/check account statement report and message template in sales contact profile

Go to: General / Configuration / Integration settings / Sales contact profile.
Open the properties of the Default sales contact profile. This profile automatically applies to contacts for which a profile has not been defined.
Go to the tab: Report.
Check whether the Debtor account statement (Profit) report has been linked in Account statement.
Go to the tab: Message template.
Select the message template in Account statement if you supply account statements by e-mail. This message template is the e-mail message, possibly personalised with fields (tags), which you send out together with the account statement as a PDF file in the attachment. First add the message template if you have not already done so.
Click on: OK.