Returnable packaging in sales orders

If you make an entry for an order line for an article that is linked to a packaging article of the type returnable packaging, the entry for the packaging article is also made automatically. You can view the entry for the packaging article using the Packaging button in the entry layout.

Returnable packaging refers to packaging articles on which a packaging deposit is paid. By using the returnable packaging administration, you can keep track of which sales contact has these packaging articles.

If you want to use returnable packaging, you must first configure this.

You add the sales order with the article to which a packaging article is linked using the normal procedure.

To make an entry for a normal article with linked returnable packaging in a sales order:

  1. Go to: Order Management / Sales process / Sales order.
  2. Click on: New.
  3. Complete the fields.
  4. Add the order line.
  5. Complete the order line and then select the order line once again.
  6. Click on the action: Packaging in the footer of the entry layout.

    You now see the returnable packaging that has been entered.

  7. Click on: Finish.
  8. Complete the order.

Directly to

  1. Returnable packaging (packaging with a deposit)
  2. Configure returnable packaging
  3. Enter returnable packaging in sales orders
  4. View the returnable packaging administration
  5. Enter return packaging