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Deviate from the delivery condition per sales order

Backorders depend on the Allow short-supply delivery condition. The opposite of this delivery condition is Deliver order completely.

By adding the Delivery conditions field to the sales order entry layout, you can deviate per sales order. The value you have specified for the sales contact will then be copied, but you can change this value for each sales order. For example, for a specific sales order you can specify that it should be delivered completely, while at the sales contact level it is specified that partial deliveries are allowed.

To add the 'Delivery condition' field to the sales entry layout:

  1. Go to: General / Management / Entry layout.
  2. Select the entry layout for the sales order.
  3. Go to the tab: Header.
  4. Add the Delivery conditions field.

See also: Change an entry layout.

To add a sales order with a deviating delivery condition:

  1. Add the sales order with the adjusted entry layout as you normally do.

    The Delivery conditions field contains the setting that you configured in the sales contact.

  2. Select a different Delivery conditions.

Directly to

  1. Backorder configuration
  2. Allow partial deliveries per sales contact
  3. Set up an article for backorders
  4. Deviate from the delivery condition per entry layout

Process

Backorder

Work area

sales