InSite/OutSite displays a message after the installation of Profit Update

It may be the case that after installing a Profit Update an error message appears when you open your InSite or OutSite site. In the CLE log you can check what is wrong.

Suppose that when starting up the site, the following error message appears:

Ins_Oeps  melding na installatie Profit Update (10)

To look up an error message:

  1. Go to: General / Environment / Central environment / Log.
  2. Open the properties of the line with the description Website - Fout.
  3. Go to the tab: Details.

    You now see the actual message:

    Ins_Oeps melding na installatie Profit Update

The message 'WebApplication version does not match Profit Application version' is displayed after the Profit Update. You can solve this issue by launching the Profit Update Service Controller. During the installation of a Profit Update you stop this controller. After the installation, you need to re-start it manually.

If a different message is displayed, check the Help files to see if you can resolve the issue yourself. Otherwise you can submit an incident via the customer portal.

Directly to

  1. Install InSite
  2. IIS
  3. Set up InSite for AFAS Online
  4. InSite system requirements
  5. Default InSite installation using the installation program
  6. One application server with a local web server
  7. Multiple application servers, with a web server on each
  8. One or more application servers with a separate web server
  9. Link a web server to a domain
  10. Test a site
  11. Configure InSite on a test server
  12. Publish InSite in another language
  13. InSite displays a message after the installation of a Profit Update
  14. Reset the password for the Profit Application Service
  15. Unblock a web server
  16. Unblock a domain