I forgot my phone (log in through a colleague)
You always need your own telephone in relation to two-factor authorisation. In the second step, you must always confirm through your phone.
Have you forgotten your telephone? You can then sign on through a colleague. The colleague will receive a code through email that you can use to sign on.
You can also use this if the notification through AFAS Pocket or text messaging is not received.
Conditions:
- The colleague must be known as a user in Profit.
- The correct email address must be registered with the colleague.
- The colleague must have already successfully logged into Profit once with two-factor authentication.
Sign on through a colleague
- Go to www.afasonline.nl.
The sign-on screen will be displayed. Your email address will be displayed if you have signed on successfully before.
- Enter your password.
- Click Next.
- If you have linked AFAS Pocket, click Have not received a notification? On the next screen, click I forgot my phone.
- If you have NOT linked AFAS Pocket, click I forgot my phone.
The following screen will be displayed.
- Click Next.
- Enter the data here.
- Click Next.
- Your colleague will receive an email with a confirmation code. Copy it.
- Click Next. If the code is correct, you will be signed on!