Write off a reservation or obligation manually
Normally you write off (match) an outstanding reservation or obligation when entering the purchase invoice. Manually writing off a reservation or obligation should only be used to write off any remainder amounts against an obligation or if the obligation is not getting realised. In that case, you enter the written-off amount manually in the properties of the reservation or obligation, without writing off a reservation or obligation using a purchase invoice.
If a situation occurs in which the obligation amount changes, you adjust the obligation amount and do not manually write off the difference.
If the reservation or obligation has the Completed status while it should not have been completed, you can undo this later on and release the reservation or obligation.
To complete a reservation or obligation manually:
- Go to:
- Financial / Contract management / Reservation
- Financial / Contract management / Obligation
- Open the properties of the reservation or obligation.
- Enter the Amount written off.
- Click on: Finish.
The Completed check box is selected and Balance is set to 0.00.