View deleted and cancelled invoices

You can view the deleted and cancelled invoices via the Deleted and cancelled invoices (Profit) report. You can view this report if an invoice number is missing.

If you delete an invoice, you also delete the invoice number. Profit does not reuse the number. However, the tax authority requires that invoice numbers are continuous. Only gaps in the invoice numbering that can be explained, are allowed.

An invoice gets the Cancelled status if multiple users have opened a new invoice at the same time. In that case the invoice opened first is cancelled. A user can also have opened multiple windows for a new invoice at the same time. In that case the invoice opened first is cancelled. This is because when Profit assigns a new invoice number, the previous new (but as yet unsaved) number is considered to be an existing number.

To view deleted and cancelled invoices:

1. Go to: General / Output / Report.
2. Open the report: Deleted and cancelled invoices (Profit).
3. Click on: OK.

   This report shows invoices that have been deleted and/or cancelled.

   The invoices can have originated in Profit Projects, Profit Order management, Profit Subscriptions and Profit CRM (course invoices).