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I have a new telephone or telephone number. How do you sign on?

Do you have a new telephone? In a few steps, you can again link this to AFAS Pocket and you can get going in Profit!

Contents

New telephone with number retention

You have a new telephone with number retention (the telephone number has therefore not changed). Start with option 1 or 2. Next, carry out the other steps.

Option 1: Sing on using a text message code

  1. Sign onto afasonline.nl using your email address and password.
  2. Click the Haven't received a message? buttonNext, sign on with the text message code.

Option 2: Sign on through a colleague

  1. Sign onto afasonline.nl using your email address and password.
  2. Are you signing on using a text message? On the screen where you normally enter the confirmation code, click the Sign on through a colleague option.
  3. Do you sign on with AFAS Pocket? Click the Haven't received a message? buttonNext, click the Sign on through a colleague option.
  4. The colleague will receive a code through email that you can use to sign on. The colleague must, of course, be a Profit user and with a valid email address.

Link AFAS Pocket again

Watch the video (Dutch) or go through the steps specified below.

  1. (Again) install AFAS Pocket on your telephone.
  2. On the AFAS Online portal, go to Settings/Security.
  3. Click Link again after the text When you sign on, you receive a notification through AFAS Pocket (see the figure).

  4. Now open AFAS Pocket on your smartphone.
  5. Scan the QR code using your smartphone. This is used to connect your smartphone to your account so that you can again sign on using AFAS Pocket. If you cannot scan, press on the shield and, next, on Scan code at the top in AFAS Pocket. You can also access this screen through My AFAS Online account.

    Please note:

    Just installing the app is sufficient if you only want to use the app for signing on using two-factor authentication. You then do not need to enter an environment key.

New telephone and new number

You have a new telephone and a new telephone number. You must first sign on through a colleague. Next, record your new number in the AFAS Online portal. To conclude, you can again link AFAS Pocket.

Sign on through a colleague

  1. Sign onto afasonline.nl using your email address and password.
  2. Are you signing on using a text message? On the screen where you normally enter the confirmation code, click the Sign on through a colleague option.
  3. Do you sign on with AFAS Pocket? Click the Haven't received a message? buttonNext, click the Sign on through a colleague option.
  4. The colleague will receive a code through email that you can use to sign on. The colleague must, of course, be a Profit user and with a valid email address.

Change telephone number:

  1. Click the tab: Settings and go to your Account data.
  2. Click the Change button after the old telephone number to change your telephone number.

Link AFAS Pocket again

Watch the video (Dutch) or go through the steps specified below.

  1. (Again) install AFAS Pocket on your telephone.
  2. On the AFAS Online portal, go to Settings/Security.
  3. Click Link again after the text When you sign on, you receive a notification through AFAS Pocket (see the figure).

  4. Now open AFAS Pocket on your smartphone.
  5. Scan the QR code using your smartphone. This is used to connect your smartphone to your account so that you can again sign on using AFAS Pocket. If you cannot scan, press on the shield and, next, on Scan code at the top in AFAS Pocket. You can also access this screen through My AFAS Online account.

    Please note:

    Just installing the app is sufficient if you only want to use the app for signing on using two-factor authentication. You then do not need to enter an environment key.

After migration, you will not receive messages/notifications from AFAS Online

Often, you can transfer/migrate your old telephone to your new telephone. This, for example, means that the apps are transferred to the new telephone automatically over AFAS Pocket.

Pocket may have been linked correctly after a migration to a Profit environment, but Pocket may not be used for signing on using two-factor authentication. To make this possible, unlink Pocket (using twee-factor) and link the telephone again.

  1. Start AFAS Pocket.
  2. Press the shield at the top.

  3. Delete the existing link.

  4. Sign onto afasonline.nl using your email address and password.
  5. Register with a text message code.
  6. On the AFAS Online portal, go to Settings/AFAS Pocket.
  7. Click Link again after the text You will receive a notification through AFAS Pocket when you sign on. (See the image.)

  8. Now open AFAS Pocket on your smartphone.
  9. Scan the QR code using your smartphone. This is used to connect your smartphone to your account so that you can again sign on using AFAS Pocket. If you cannot scan, press on the shield and, next, on Scan code at the top in AFAS Pocket. You can also access this screen through My AFAS Online account.

Directly to

  1. AFAS Online sign-on
  2. Initial sign-on with regard to two-factor authentication
  3. Signing on by means of two-factor authentication
  4. Forgotten my telephone number in relation to two-factor authentication
  5. Change personal data
  6. Signing on by means of Single sign-on
  7. Points of attention

Process

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Work area

general