Complete the sales order

You can complete an order. You complete an order, for example if you have delivered it partially and the rest of the order no longer has to be delivered. You can also complete old orders that have already been delivered and collectively delete them afterwards.

By completing the order, you undo any reservations of stock. Any links with purchase orders are also undone.

You can complete a sales order, regardless of the current status.

To complete the order, you use the Complete action in the sales order view. If this is not visible then you must first authorise it.


After (manually) completing the order, you can no longer change the status.

To complete an order:

  1. Go to: Order Management / Sales process / Sales order.
  2. Select the order(s) that you want to complete.
  3. Click on the action: Complete.

  4. Click on Yes if you are certain that you want to complete the selected order.
  5. If requested, click on OK if you see the message saying that you need to generate a correction invoice (only for orders with advance payment). If a partial delivery is concerned then the status is now changed to Delivered.
  6. Next, generate the correction invoice. After the correction invoice has been generated, the status of the sales order changes to Completed.

Profit completes the selected order(s). The status of the orders changes to Manually completed.

Directly to

  1. Sales order
  2. Configuration
  3. Add a sales order
  4. Blanket orders
  5. Sales order with advance payment
  6. Sales order with down payment
  7. View a sales order
  8. Change a sales order
  9. Issue sales orders
  10. Allocated purchase order
  11. Add a packing slip from a sales order
  12. Complete the sales order