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Change the bank account number of an existing debtor with an existing mandate

You can change the bank account number of an existing debtor from whom you are already collecting on a recurring basis by adding a new bank account number to the debtor (instead of changing the current bank account of the debtor). This is the only way to ensure that the collection order is delivered to the bank correctly. Once the invoice to be collected is included in the collection order, this transaction gets the delivery code FRST and the data of the old and new bank account numbers are included in the SEPA file (XML file).

You must record a separate mandate for this new bank account. If no mandate is present for the bank account, this debtor is not included in a new collection order.

To add a bank account number to an existing debtor with an existing continuous mandate:

  1. Go to: Financial / Debtor / Debtor.
  2. Open the properties of the debtor.
  3. Go to the tab:Bank account.
  4. Click on: New.
  5. Perform the procedure described in Add a bank account number to a debtor.
  6. Block the other bank account number of the debtor if it is no longer allowed to use it.
  7. Go to the tab: Payment.
  8. Selectthe correct bank account number for collecting amounts in Bank account.
  9. Check if the Automatically collect check box is selected and the One-off direct debit mandate required check box is deselected.
  10. Go to the tab:Collection mandate.
  11. Click on: New.
  12. Add a new debit mandate for this bank account.
  13. Click on: OK.

    Send the mandate form to this debtor by e-mailing or printing it. When the debtor returns it, you record the debit mandate date in the properties of the debit mandate. The collection order does not include invoices from this debtor as long as the Debit mandate date has not been entered.

  14. After this, check if the status of the old mandate is Expired (or change it to that status).

Directly to

  1. Automatic collection via SEPA
  2. Configure automatic collection with SEPA
  3. Configure a debtor for automatic collection with SEPA
  4. Record multiple debit mandates per debtor
  5. Configure collection specification sending by e-mail
  6. SEPA collection concepts and scenarios
  7. Record the debit mandate date per debtor
  8. Change or view the collection settings for an invoice
  9. Record the debit mandate date per invoice
  10. View debit mandates
  11. Print a mandate form
  12. Collection pre-announcement notification to debtor
  13. Delete a debit mandate
  14. Change the SEPA collection method of an existing debtor from Standard to B2B
  15. Change the bank account number of an existing debtor with an existing mandate
  16. Grant a collection reduction
  17. Add a SEPA collection order
  18. View and change a collection order
  19. Generate and journalise a collection file
  20. Directly process a collection order
  21. E-mail or print a collection specification
  22. Complete a collection order
  23. Reverse a collection order
  24. Perform an automatic collection with payment instalments
  25. Perform an automatic collection using a collection set
  26. Automatic collection via the bank link (AFAS Online)