Frequently asked questions about Payroll

 

Payroll

 

 

 

 

How do I make an audit file for the tax authority?

You cannot generate an audit file in Profit Payroll. In addition, it is not required to send an audit file for the wages to the tax authority. For the tax authority, it is easier to receive an audit file, but this is not required.

For the delivery of payroll data to the tax authority, you can use the following:

  • Annual salary statement (Profit)

    This analysis shows the payroll statement up to and including the selected period. You generate this analysis by selecting HR / Output / Payroll analysis.

  • Digital pay slip (Profit)

    You can generate and store the pay slip for all employees in PDF format.

  • Annual pay slip (Profit)

    You also have the option of generating the annual pay slip per employee.

When does the income relationship number get changed, where can I find the number in Profit, and how can I change it?

The tax authority can use this number to identify the income relationship of an employee within a taxpayer. As long as the income relationship continues to exist, you must use the same number, even if you switch to a different salary software package, for instance. Therefore, if you switch from another package to Profit, you must copy the income relationship number for each employee from the old package to Profit.

The income relationship number must be unique for each taxpayer and for each employee. If the employee re-enters employment or receives a benefit again, this is a different income relationship. You must assign a new number that you have not yet used for this employee to the relationship. If you use the Multiple employments functionality, you must enter a unique number for each employment type.

You use the employment wizard to record this value in the first contract of the employee. You can change the value in the first contract of the employee. If the employee re-enters employment, Profit will automatically increment this field. For a new employee, you can usually accept the default value, except when you are switching to Profit from a different software package.

You can view the income relationship number in the contract properties at the employee level and in the employee data of the digital declaration.

How do I delete an approved period?

In Profit, you cannot undo the approval of salary processing or delete the approved salary processing.

If the approved period is not correct, you can repair this using a correction period.

Can AFAS stop, cancel or change the salary processing?

AFAS cannot change or cancel payment files. You can contact the bank for information on changing and cancelling the payment.

See also

  • Generate a payment file

Why is there a difference between the hourly wage in the salary processing and the hourly wage in the properties of the employee?

There is a difference between the calculation of the hourly wage in the salary processing and the calculation of the hourly wage in the properties of the employee. This difference is caused by application of the number of hours in the calculation.

Example: employee properties:

  • Fixed wage: 2500
  • Number of hours calculation: 40 hours per week * 52 weeks / 12 periods = 173.33 hours.
  • Hourly wage calculation: 2500 / 173.33 = 14.42

 

 

Example: salary processing period with 22 'SV' days:

  • Fixed wage: 2500
  • Number of hours calculation: 22 days * 8 hours = 176
  • Hourly wage calculation (for manual recalculation from salary processing): 2500 / 176 = 14.20

 

 

Example: salary processing period met 20 'SV' days:

  • Fixed wage: 2500
  • Number of hours calculation: 20 days * 8 hours = 160
  • Hourly wage calculation (for manual recalculation from salary processing): 2500 / 160 = 15.63

 

 

In addition to this, it may be indicated in the properties of the CLA that the Calendar days method should be used in the weighted period calculation.

See also

  • Hourly wage
  • Hourly wage in the case of monthly wage processing

How can the accountant view the legal premiums, percentages and values?

Profit uses wage components to calculate the legal premiums, percentages or values. These wage components use salary tables or parameters that contain the current legal premium, percentage or value.

Profit does not come with a default report with this data, because Profit determines the data dynamically. The data depends on multiple factors. This cannot be shown in a default report. You can create your own report with the parameter values.

If your accountant needs the data, the accountant can view the data in Profit itself.

See also

  • View legal premiums, percentages or values of Payroll

Where does the correction in the salary processing come from?

The appearance of the line 'Correction from period X' on the pay slip often leads you or the employee to ask where the correction has come from. The correction is always caused by a change at one of the levels of the payroll configuration. To ascertain the cause of the correction, run through the configuration levels in Profit.:

Terugwerkende kracht

See also

  • Correction in salary processing

Why does Profit show a difference pay slip when I generate a replacement pay slip?

If you generate a replacement pay slip from a correction period, you are generating a difference pay slip. You can only generate a replacement pay slip from the main period in the salary processing cockpit.

Note:

You can generate a replacement pay slip after you have approved the correction period.

 

See also

  • Difference and replacement pay slips

Why doesn’t the replacement pay slip contain any RAE entries?

A CLA Update or Profit Update can force RAE entries which do not affect the gross/net calculation of the pay slip. This way, Profit does in fact generate a replacement pay slip, but it does not feature any corrections. You cannot suppress these pay slips.

See also

  • Difference and replacement pay slips

In Profit, where can I view the minimum wages?

You can find the minimum wages in the 'Minimumloon' salary table on the Salary table tab in the properties of the CLA.

See also

  • CLA Update for minimum wage as of 1 July

For what employee types does Profit process the wages?

Profit only processes the wages for the following employee types:

  • Member of staff
  • Entrepeneur - with salary
  • Placement - with salary

Profit automatically includes employee of this type in the wage declaration.

You select the employee type in the contract of the employee.

More information:

  • Employee contract

Message: an error occurred when creating the journal entry for the wage declaration

When preparing the wage declaration, the following message appears:

An error occurred when creating the journal entry for the wage declaration. The wage declaration has been prepared, but the payment must be made manually.

The message appears only once and the wage declaration has been prepared. However, in Profit Financial no outstanding item has been created for the creditor 'Tax authority’, that has been set up via Financial / Management / Administration settings / Payment to Tax authoritiy tab.

For this period, you can now no longer automatically generate the outstanding item and we recommend you enter the item manually via the purchase journal for the tax authority as a creditor.

Possible causes:

Period is blocked in Financial:

The period in Financial in which the entry is created is blocked in the period table.

This refers to the financial period table with the period in which the outstanding item is entered.

  • You can check this by selecting General / Configuration / Period settings / Period table / Period table properties. When a period is blocked, you cannot make any entries in this period and a message appears, as reported in this incident.

Purchase journal counter is not correct:

When creating the outstanding item for the tax authority, an invoice number is provided and this number cannot be set correctly in this case.

  • In Financial / Management / Administration settings / Payment to Tax authoritiy tab, a purchase journal has been set.
  • In Financial / Ledger / Journal / Journal properties / General tab, the Counter last invoice field has a counter set to '1'.
  • In General / Configuration / Numbering settings / Counters / Purchase invoices / Counter properties / Counter tab, two settings can be incorrect:
    1. The value following the value currently set is already present in Profit. Suppose the current value is set to INK000050 (could be a different number in your case). In that case the value for a following entry should be INK000051. However, if this value is already present in the administration, Profit will not be able to provide this value when automatically creating the item for the tax authority.

      You can select Financial / Ledger / Financial changes to check which invoice number was provided last. Then change the current value of the counter to the value last provided by Profit.

    2. A counter is linked to the Inkoop journal in this administration and it has an end date in the past.

      In General / Configuration / Numbering settings / Counters / Purchase invoices / Counter properties / Counter tab, an end date has been set. If the counter has an end date in the past, it is no longer allowed to use the counter in Profit. For example, if the end date is set to 31-01-2015, Profit no longer accepts the counter as of 01-01-2016.

      Create a new counter and link it to the purchase journal or clear the end date of the current counter. This issue and the check on the end date of counters will be arranged differently in a future version.

       

 

 

 

 

 

HR

 

 

 

 

Why is an employee not visible in the (default) views?

If an employee does not appear in the view, this could be for the following reasons:

  • The current data has not been updated.
  • The employee has an employment start date in the future.
  • The employee is blocked and you do not display blocked lines in the view.

Why can’t I select a document when submitting it as a dossier item?

Depending on the place, you generate a document that is based on the correct basis. If you add a document layout yourself then bear this in mind. If a document is not based on the correct basis, this does not become apparent when a dossier item is submitted.

More information:

  • Generate a document for an employee

Why does an employee have employment number -1

Profit displays employees without a contract in the ‘Current employee data’ data collection with the value -1 for the employment number.

Why can’t I record a preferred value for the fields on the Salary, Contract, Timetable, Job and Agency tabs?

You cannot record a preferred value for fields on the Contract, Salary, Timetable, Job and Agency tabs. That is because Profit automatically copies the properties of the preceding lines (with the exception of the start and end dates).

What is required for the 'Wet Bescherming Persoonsgegevens'?

De Wet Bescherming Persoonsgegevens regelt de bescherming van gegevens die over personen worden geregistreerd in digitale systemen.

Volgens deze wet wordt AFAS gekenmerkt als de verwerker van de persoonsgegevens en ben je als afnemer van Profit de verantwoordelijke voor de bescherming van de persoonsgegevens. In de klantportal vind je uitleg van de manier waarop we als verwerker de persoonsgegevens in Profit beschermen volgens deze wet. Als verantwoordelijke zijn er ook een aantal zaken die onder jouw rol vallen. Deze staan hieronder beschreven.

  1. Om welke persoonsgegevens gaat het?
  2. Hoe bescherm je de persoonsgegevens in jouw rol als verantwoordelijke?

Om welke persoonsgegevens gaat het?

De persoonsgegevens leg je vast in Profit met een bepaald doel. In het geval van Profit HRM/Payroll is dat het voeren van een personeelsbeleid en een loonadministratie. Als verantwoordelijke beslis en regel je welke persoonsgegevens je wilt en moet registreren. Je registreert in dit kader de volgende gegevens in Profit over je medewerkers:

  • Naam, adres, woonplaats, burgerlijke staat
  • Contractgegevens: datum indiensttreding, arbeidsvoorwaarden
  • Kopie identiteitsbewijs
  • Salarisgegevens
  • Loonbelastingverklaringen
  • Sollicitatiegegevens
  • Dossier
  • Ziekmelding

Hoe bescherm je de persoonsgegevens in jouw rol als verantwoordelijke?

De Wet Bescherming Persoonsgegevens geeft opdracht om de persoonsgegevens te beschermen. AFAS neemt de algemene beveiliging voor haar rekening. Dit kun je nalezen in de SLA. Als verantwoordelijke voor de gegevens is het aan jou om de volgende aspecten voor de bescherming van de persoonsgegevens goed te regelen:

  1. Autorisatie goed inrichten.
  2. Gegevens die niet geregistreerd mogen worden, niet vastleggen.
  3. Beveiligingsrisico’s periodiek in kaart brengen

Autorisatie goed inrichten

De persoonsgegevens mogen niet toegankelijk zijn voor gebruikers die er niets mee te maken hebben. Dit richt je in via autorisatie. Meer over het inrichten van de autorisatie vind je hier.

Bepaalde gegevens niet registreren

Volgens de wet zijn er bepaalde persoonsgegevens die je niet mag registreren. Dat zijn o.a.:

  • Medische gegevens
  • Ras, levensovertuiging, seksuele voorkeur

In vrije velden en elders blijft het altijd mogelijk om deze zaken te registreren. De enige zekere manier om dit soort gegevens niet in het digitale systeem te laten voorkomen, is door de gebruikers die deze gegevens vastleggen, hierover te instrueren. Verder kun je altijd velden zodanig instellen dat ze een standaardwaarde tonen of onzichtbaar zijn. Lees hierover meer bij Profielen en Voorkeurwaarde.

Beveiligingsrisico’s periodiek in kaart brengen

Periodiek moet je nagaan of de maatregelen die je hebt getroffen nog toereikend zijn. AFAS zal hier op algemeen niveau haar steentje aan bijdragen, maar ook op omgevingsniveau moet hier regelmatig naar gekeken worden. Controleer bijvoorbeeld of bij functiewijzigingen de autorisatie per gebruiker nog klopt, etc.

Tenslotte:

Op dit moment is nog niet geheel duidelijk waar de wetgever de grens legt bij de handhaving van de wet. Bovenstaande is een interpretatie van de huidige stand van zaken. Bij verschillen zal altijd de SLA op de klantportal van AFAS van toepassing zijn.

Zie ook:

  • Autoriteit Persoonsgegevens
  • Service Level Agreement (SLA) op de klantportal

 

 

 

 

 

Absence

 

 

 

 

How can I stop the wage payment, for example after 2 years of absence?

When an employee has been sick for more than 2 years, you can stop the salary without having to report the end of the employee's employment. To stop the salary, add a salary line on which the salary is set to 0 and add a timetable line with a timetable without hours. Also, specify an end date for all calculated wage components for the employee.

Why does Profit not update the expected end date?

Profit updates the expected end date automatically when you run the ACTUAL command line overnight. As a result of the updating of the data, you no longer see any dates in the past.

Why can I not change the 'Vangnet' arrangement field?

Profit automatically selects this check box for a new absence entry in the following situations:

  • If the Labour relation type field for the tax authority agency at the employee level contains one of the following values:
    • 2 (Acceptance of work)
    • 4 (Shareholding fisherman)
    • 6 (Musician/artist)
    • 7 (Placement)
    • 8 (Home-worker)
    • 9 (Sales representative/worker on commission)
    • 11 (Temp)
    • 12 (Individual labour against payment)
    • 14 (Top athlete)
  • If the Type of absence field contains one of the following values:
    • ZW (Pregnancy/childbirth)
    • A (Adoption)
    • P (Nursing care)
    • ZZW (Sick because of pregnancy)
    • ZB (Sick because of childbirth)
    • ZOD (Sick because of organ donation)
  • If a structural restriction has been specified for the tax authority agency at the employee level.
  • If Casual/temp. staff without obligation has been specified for the tax authority agency at the employee level.

Profit takes into account the agencies that have been specified per employment for the tax authority agency.

See also

  • Record a structural restriction
  • Agency per employment

How do I add an absence type?

You cannot add anything to the Type of absence table because the codes in this table are linked to 'Arbo' codes.

Why is the Continuous absence check box selected?

If an employee has a number of absence entries one shortly after the other, this may be a continuous absence. Absence is considered to be continuous if within a period of 28 days before the absence entry another, closed absence entry is present. This creates a chain of absence entries, in which case Profit automatically calculates the total absence duration for all absence entries. If the chain gets broken, the continuous absence stops. For any following absence entry, Profit starts counting again.

If you use the Multiple employments functionality, the following applies: the continuous absence is determined per employee, not per employment.

In the case of continuous absence, Profit automatically selects the Continuous absence check box in absence entries. This rule does not apply if the previous absence entry was maternity leave (in that case, Profit does not select the check box).

In the following situations you must select this check box yourself:

  • Maternity leave in combination with other absence

    If the absence entry has started before the maternity leave and is continued immediately following the maternity leave, with the absence reason being the same.

    In this situation you have three absence entries:

    • First absence entry
    • Second absence entry (= maternity leave)
    • Third absence entry (= continuation of the first absence entry).

    In the properties of the third absence entry, select the Continuous absence check box.

  • Future existing case of sickness

    If an existing absence entry has already been recorded within 28 calendar days of the absence entry you are recording, this existing absence entry must be considered to be continuous absence. In the properties of the existing absence entry select the Continuous absence check box.

Can I delete a recovery entry?

You cannot delete a recovery entry. Instead, you delete the absence course line in the properties of the absence entry.

How does Profit handle an absence entry that coincides with WTR accrual?

An employee can automatically accrue WTR hours via the work timetable.  For example, an employee may have a 36/40 contract: he works 40 hours each week, but the contract is for 36 hours. This means that every week 4 WTR hours are accrued.

If an absence entry concurs with WTR accrual, Profit immediately reverses the accrued WTR hours. This only happens in case of a full absence day. Profit posts the WTR hours used to the leave type added for this purpose in the CLA/term of employment.

Example: 

An employee has a 36/40 contract. This means that every Friday afternoon 4 WTR hours are accrued.

If this employee is sick all of Friday, Profit immediately posts a contra entry of 4 WTR hours.

 

If the absence is not for the full day (absence percentage <100%), Profit does not post a contra entry. In this situation you have to correct the surplus of the WTR entitlement entered yourself. This also applies if an employee goes from 100% absence to a smaller absence percentage. Profit deletes the entries for WTR hours taken that were already added.

Example: 

An employee has a 36/40 contract. This means that every Friday afternoon 4 WTR hours are accrued.

He has an absence entry with a duration of four weeks. That is why Profit has posted one entry for taking WTR hours in every week:

  • Week 1: Entry for taking 'ATV'
  • Week 2: Entry for taking 'ATV'
  • Week 3: Entry for taking 'ATV'
  • Week 4: Entry for taking 'ATV'

    However, as from week 3 the employee has started working again for 50%. That means that the entries for taking WTR for week 3 and week 4 no longer apply. If necessary, you can add them manually.

How do I change the location of the ‘Arbo’ digital file?

Why does Profit not include the employee in the 'Arbo’ digital file after the sickness/recovery entry?

Why is the 'Arbo' document empty after it has been generated?

 

 

 

 

Leave

 

 

 

 

Why do leave entries on TOIL (Time off in lieu) not have an influence on the TOIL balance?

The basic leave type for the leave type is Time off in lieu. Because of this, Profit accrues the balance on the basis of the actual costing in Profit Projecten and not on the basis of the leave entries in Profit HR.

If you change the basic leave type to Leave, Profit accrues the balance on the basis of the leave entries in Profit HR.

Why has the leave balance for the following year suddenly appeared on the leave card?

Profit displays the leave entitlement because the period table is automatically extended. Profit always extends the period table six months in advance.

If you do not want to display the leave entitlement for the next year, you have the following options:

  • You can delete the next year in the period table. We do not advise this.
  • You can add a view in which the next year is not displayed by applying a filter.
  • You can enter an end date in the properties of the leave type. We do not advise this.

Why does the following message appear: (Part of) the leave entry period is not within the employee's contract period. Adjust the start and/or (expected) end date of the leave entry and try again.

The message appears if the start or end date of the leave entry is outside the start or end date of the employee’s contract.

If the message appears while the employee has a new follow on contract, then check if the last but one contract has an employment end date. If an employment end date has been entered, remove it. After this, the message no longer appears.

Why is the duration of the leave in an existing leave entry incorrect after changing the timetable of the employee?

If an employee is given a different timetable, it could be that the leave duration according to the leave entries that have already been recorded, is no longer correct. When recalculating the leave duration, you make a distinction between employees with a specified timetable and those with a non-specified timetable:

  • Fixed working hours per day (specified timetable)

    If the employee is given a different timetable, Profit recalculates all relevant leave entries.

    Example: 

    An employee works from Monday to Friday from 8:30 to 17:00 with a break of 30 minutes.

  • In the case of a request for leave on Friday 6 February (from 8:30 to 17:00) Profit will calculate 8 hours of leave.
  • In the case of a request for leave on Friday 6 February (start time 13:00) to Monday 9 February (end time 17:00) Profit will calculate 12 hours of leave.

    The employee is then given a different timetable starting on 1 February and from now on has Fridays off. Both requests for leave occur in the new timetable and are recalculated:

  • The request for leave on Friday 6 February (from 8:30 to 17:00) no longer coincides with a scheduled day. The request for leave will remain available in Profit, but the leave duration is 0 hours.
  • The request for leave on Friday 6 February (start time 13:00) to Monday 9 February (end time 17:00) is also recalculated: the hours on Friday are no longer counted, but the hours on Monday are counted. The leave duration is a total of 8 hours.

     

  • Working hours are not known (non-specified timetable)

    Profit cannot calculate the leave duration, because the working hours per day are not known. You need to check the leave duration per leave entry yourself.

Why is it not possible for an employee to select all leave types?

If a leave type is not available for the employee but you do want to post an entry to the leave type, check the configuration in Profit. You check the following:

  • Check the employee's contract to see which term of employment and employment type applies to the employee.
  • Check in the CLA/term of employment whether the employment type includes holiday and/or 'ATV' entitlement. For example with casual staff or temporary staff this is often not the case.
  • Check the start date of the leave type.
  • In the properties of the leave type, check whether Profit tracks the balance. If this is not the case, you can still post to the leave type, but Profit will not maintain leave balance lines.

Does the employee retain the leave balances when changing CLA?

If an employee switches CLAs but stay with the same employer, he retains his leave entitlement. This is because the leave entitlement is saved by leave type. It is true that you record the settings per leave type per CLA, but not the leave type itself.

Does the employee retain the leave balances if the employee leaves employment and then enters employment again?

In this situation the employee does not retain the leave balances, not even if he returns to the same employer. If necessary, you can add leave corrections to ensure that the employee has the correct leave entitlement.

How do I set the next year in composite leave?

How do I configure the statutory and the non-statutory holidays?

How do I configure parental leave?

Why does the leave request not go to the employee's manager?